Question 1

What is Azlan Kids Club?

Accepted Answer

Azlan Kids Club is an online store specializing in traditional Arabic clothing and accessories for kids.

Question 2

What products do you offer?

Accepted Answer

We offer a range of products, including kandoras, keffiyehs, romals,Kurta Pajama with traditional Nigerian Caps and gift sets.

Question 3

What ages do you cater to?

Accepted Answer

We cater to kids of all ages, from newborns to toddlers and beyond.

Question 4

How do I place an order?

Accepted Answer

Simply browse our website, add products to your cart, and follow the checkout process.

Question 5

What payment methods do you accept?

Accepted Answer

We accept various payment methods, including credit cards, Cash on Delivery, and bank transfers.

Question 6

Is my personal and payment information secure?

Accepted Answer

Absolutely! Our website uses SSL encryption to ensure your information is protected.

Question 7

What is your shipping policy?

Accepted Answer

We offer shipping in Pakistan, and our shipping rates and delivery times vary depending on your location.

Question 8

How long does shipping take?

Accepted Answer

Delivery times range from 3-14 business days, depending on your location.

Question 9

Can I track my order?

Accepted Answer

Yes, you will receive tracking information via email once your order has shipped.

Question 10

Can I return or exchange a product?

Accepted Answer

No, Currently we are not accepting returns and exchange.

Question 11

How do I contact customer service?

Accepted Answer

You can reach us via email or through our website's contact form.

Question 12

What are your business hours?

Accepted Answer

Our business hours are [9 am-6 pm], and we respond to inquiries within 24 hours.

Question 13

Do you offer customer support in multiple languages?

Accepted Answer

Yes, our customer service team speaks [Urdu, Hindi, English and Punjabi].

Contact us